Pest control questions from Southaven households and businesses
Most questions fall into a few groups: what to do when a pest is first seen, how the licence works on each side of the line, what the termite swarm season means, and what a visit and a report include.
- Calls answered 24/7
- Formosan termite swarm season, April to June
- Child and pet safety explained
Get a fast quote
Fastest: call (855) 974-4733. Or send this and we call you back.
The first few minutes
I have found wings on my porch. What do I do?
Keep a few in a dry envelope, note the date, time and weather, and call for a check. Do not spray the porch or sweep the wings into a bag.
Should I spray a store-bought product before the technician arrives?
It is better not to. A household spray can scatter insects and make the professional treatment harder to read.
Licences and the state line
Which licence covers a visit in Southaven?
The Mississippi licence, issued by the Mississippi Department of Agriculture and Commerce. A technician should name it on the report.
Which licence covers a visit in Germantown?
Tennessee's licence. A Mississippi licence does not cover Tennessee work, so the ZIP is the first question on any call.
Visits, reports and the record
What does the report include?
The scope, the areas not inspected, the findings by location, the photographs, the licence, the options and the follow-up date.
Do you publish prices?
No. The quote is set after the inspection and explained before any work starts.
Question not answered here?
Call and ask. A technician will give you a straight answer, even if the answer is that you do not need us.